Over the past 2 years, I have written extensively about staff engagement and the opportunity for leaders to drive the discretionary efforts of their people.  It is not the employment contract that determines how hard and effectively a person works but the quality of the relationship a person has with their boss and their organisation. […]

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Matt Wade, writing in the Sydney Morning Herald, reported that our collective welfare improved in 2015, according to the Herald / Lateral Economics Wellbeing Index. How we managed this improvement in societal wellbeing is off the back of greater collective ‘know how’ or human capital such as higher rates of people finishing year 12; attaining […]

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Towards the end of 2015 we helped our client Associated Grain design a Code of Conduct. This innovative organisation is always looking to get out in front of issues and proactively self-determine what behaviour is acceptable and not acceptable for itself. Some of the discussion we facilitated was around whether components of a Code of […]

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Dear Friends and Colleagues, The most common mistake that leaders make when trying to grow a business is not defining the organisation’s mission and vision.  There is simply nothing more fundamental to an organisation than understanding what its ‘purpose’ is and ensuring that everyone is aligned behind that cause and working in service of it. […]

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At the 2015 World Leaders Forum in Sydney, I had the pleasure of listening to and meeting Professor Lynda Gratton of the London Business School. Gratton was in Australia to talk about the key trends shaping the future of work, many of which are to be found in her insightful 2011 book The Shift. Download […]

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The 2015 Global Innovation Index rankings are out and they provide another reason why leadership, and indeed our thinking needs to change – we are simply not creative enough and struggle to innovate new goods and services that add value. What’s worse is that we are not agile and responsive enough to take advantage of […]

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Two weeks ago we ran a workshop on building resilience for a national health insurer. We are being asked to do this more and more because there is a strong correlation between resilience and objective measures of performance along with subjective feelings of well-being.   Download the full article here; or please SHARE YOUR THOUGHTS […]

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Sherry Turkle is a clinical psychologist and sociologist at MIT and has spent 30 years observing the way we communicate. Her latest book, based on five years of research is Reclaiming Conversation: The Power of Talk in a Digital Age. I was lucky enough to catch Turkle interviewed on PBS. The three take-aways were: The […]

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“Our reach should exceed our grasp, or what’s a heaven for” The slightly altered Robert Browning quote, above, is where I like to start the strategic planning journey. Browning urges us to dream big, to be expansive. Most strategic planning is simply too small in its ambition. “You can’t shrink your way to greatness” – […]

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