I was stunned yesterday when looking at stats from the ABS showing what Australian businesses had done over the past 12 months to improve their competitiveness.
The usual suspects were there: Website; marketing; new product; outsource; reduced pricing and so on. Nowhere was there any mention of investment in people.
Even the category “none” placed higher than investment in those people that have to deliver the goods or services of these businesses. Yet 65% of an organisation’s success depends on its people – their capability and their passion.
Download the full article here; or please SHARE YOUR THOUGHTS below.